Reviews - Page 4

I run an older version of CL to sync my calendar and contacts in outlook to my android phone. I almost feel guilty that my older version keeps working great and that I have never needed to upgrade (definitely got my moneys worth out of this initial purchase). As I have migrated to new phones or computers, I have always received prompt, courteous, reliable support without any snickering about how old my version is. This product, company, and support ROCK =)

MICHAEL WAS EXCELLENT...HE KNEW THE PRODUCT LIKE THE BACK OF HIS HAND..I HAVE BEEN DEALING WITH COMPANION LINK FOR YEARS AND I HAVE NEVER HAD SOMEONE WHO WAS SO KNOWLEDGABLE AND QUICK. THERE WAS NO HESITATION IN WHAT HE NEEDED TO ACCOMPLISH. HE ALSO PROVIDED ME WITH INFORMATION ON A NEW PRODUCT WHICH WOULD MAKE IT EASIER FOR ME IN THE FUTURE..I WAS MORE THAN SATISFIED

I was having problems with setting up CL. Tiffany emailed and called and finally remoted in and fixed my problem!!

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By now, I'd probably have driven a truck over my iPhone if I hadn't found CompanionLink and DejaCloud. Synching Outlook using iTunes or other Apple EvenMoreOpaqueMethod duJour was incredibly frustrating. The CompanionLink add-in for Windows Outlook reduces all that to a simple: Click ADDINS | Synch and wait a few seconds. Start the companion software on the iPhone, tap Synch. Done. Two-way synch works nicely as well. And on the very rare occasions I've had questions (rare as in maybe three times in twice as many years?) there's always been a helpful, patient and intelligent person at the other end of the phone line, connected in minutes. THIS is a model of what a good software company is. If only the others were half so good.

Nathan of this outstanding customer service team helped me with an issue regarding a setting I did not find (I forgot to check the Cloud settings), and I am ever grateful for his assistance, as always. The CompanionLink reps go the extra mile and without a problem. I love DejaOffice's functionality, which keeps me connected and on schedule, and the customer service provided is unparalleled. Thank you!

Tiffany D was my Support Tech I worked with;
Very Patient with my limited knowledge of todays Tech World. I am 74 and Still running my own business. So I have seen many changes in Software over the years and at my age it is somewhat confusing keeping up.
However I cant say enough about Tiffany's patience and explantation made my life much easier. Sincere Thanks, Ed Field

I was hunting rabbits with a very expensive elephant gun. ACT! was overkill for what I, a sole proprietor, needed. Thanks to Wayland and his team. DejaOffice PC CRM Express is what I needed.

Recently purchased a new PC and continued use of my Android phone. Unable to have calendar entries to show up on my phone despite several attempts. Called CompanionLink and was blown away with the competent support from Trevor. He successfully reinstalled CompanionLink on my PC and now phone calendar is synched.

It's rare to receive customer support by email that is fast, professional and accurate as I got from Tiffany D. Tiffany responded to my email request for support within an hour! In that time she analyzed and diagnosed the issue I was having with my CompanionLink registration. She offered to fix the issue right away and within 7 minutes of giving her the OK to proceed with the fix, she resolved the problem! Thank you Tiffany D. and CompanionLink for outstanding customer support!