Reviews - Page 5

Okay, this Windows version product works, it's convenient; but it has many small limitations. Instructions in popup windows are in tiny print my Windows10 OS can't zoom. I've found the installation procedure very complicated: still can't get synced with my Android phone. I want to put simple shortcuts on my Windows desktop which open Contacts and Tasks and Calendar, but my only option SEEMS to be reduced-size DO pages, not shortcut icons. And these pages are "always on top," so they hide other desktop shortcuts I create in other programs. I wish the program allowed more customization like deleting or hiding fields in Contacts I won't ever use. It'd be great if I could create small spreadsheets in Notes for keeping track of spur-of-the-moment data. I'd like to have 'sub-folders' and 'sub-catagories' . . .
CL support is responsive, which is a plus, but emails conversations are daunting.
For now, my rating is 'meh,' at least for my needs. The program is a bit better than Palm Desktop (4.x), but not as functional or graceful as Palm Desktop (3.x). I’m sure DO can and will do more to meet my needs; I just wish there was a easier way to get there.
CL response: To Zoom use Ctrl-Scroll like a web browser. Be sure to check our Guides and Features page to get to know the product

I was having problems with setting up CL. Tiffany emailed and called and finally remoted in and fixed my problem!!

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By now, I'd probably have driven a truck over my iPhone if I hadn't found CompanionLink and DejaCloud. Synching Outlook using iTunes or other Apple EvenMoreOpaqueMethod duJour was incredibly frustrating. The CompanionLink add-in for Windows Outlook reduces all that to a simple: Click ADDINS | Synch and wait a few seconds. Start the companion software on the iPhone, tap Synch. Done. Two-way synch works nicely as well. And on the very rare occasions I've had questions (rare as in maybe three times in twice as many years?) there's always been a helpful, patient and intelligent person at the other end of the phone line, connected in minutes. THIS is a model of what a good software company is. If only the others were half so good.

Nathan of this outstanding customer service team helped me with an issue regarding a setting I did not find (I forgot to check the Cloud settings), and I am ever grateful for his assistance, as always. The CompanionLink reps go the extra mile and without a problem. I love DejaOffice's functionality, which keeps me connected and on schedule, and the customer service provided is unparalleled. Thank you!

I've been using CLO with DejaOffoce for several years. It seems to be the only sensible way to do simple syncs between my phone and Outlook (Offoce 365). It's always been a bit "dodgy", but for the last year (Windows 11??) I just can't get it to sync at ALL. V frustrating.

Tiffany D was my Support Tech I worked with;
Very Patient with my limited knowledge of todays Tech World. I am 74 and Still running my own business. So I have seen many changes in Software over the years and at my age it is somewhat confusing keeping up.
However I cant say enough about Tiffany's patience and explantation made my life much easier. Sincere Thanks, Ed Field

I was hunting rabbits with a very expensive elephant gun. ACT! was overkill for what I, a sole proprietor, needed. Thanks to Wayland and his team. DejaOffice PC CRM Express is what I needed.

Recently purchased a new PC and continued use of my Android phone. Unable to have calendar entries to show up on my phone despite several attempts. Called CompanionLink and was blown away with the competent support from Trevor. He successfully reinstalled CompanionLink on my PC and now phone calendar is synched.

It's rare to receive customer support by email that is fast, professional and accurate as I got from Tiffany D. Tiffany responded to my email request for support within an hour! In that time she analyzed and diagnosed the issue I was having with my CompanionLink registration. She offered to fix the issue right away and within 7 minutes of giving her the OK to proceed with the fix, she resolved the problem! Thank you Tiffany D. and CompanionLink for outstanding customer support!